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Reporting from: https://exhibits.library.cornell.edu/callboard/feature/history-of-the-olin-library-call-board

History of the Olin Library Call Board

When the John M. Olin Library opened in 1961, only faculty, graduate students and library staff were allowed to retrieve their own books from the stacks. Barred from the stacks, undergraduate students had to fill out a request form for the books they wanted. The forms were given to a librarian in exchange for an order number. The request then traveled through a series of pneumatic tubes to the relevant library floor, where staff would locate the items and send them down to the main floor via a dumbwaiter. The electric number board located above the circulation desk notified students when they could collect their books. When their request number lit up, their books were ready.

A young woman stamps a book for a patron at the library circulation desk.
Olin Circulation 1961
Patricia Kelly (Class of 1963), at Olin Library Circulation Desk, 1961. The call board can be seen, with the illuminated numbers indicating patron requests ready for pickup.
A pneumatic tube with wood capped ends and a transparent middle section. There is an arrow stamped in the middle with the words "Lamson - Send This Way"
Lamson Tube
Olin Library Lamson Pneumatic Tube. These tubes were used to send patron requests from the circulation desk on the ground floor up to the stacks floors, where an attendant would pull the requested items.

When the stacks became open to all students in the 1990s, usage of the call board decreased. Although still used for special requests, the board became more of a decorative, rather than functional, feature. The board experienced renewed purpose during the COVID-19, as social distancing mandates limited access to the stacks again.

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